Pay Monthly Store Generic Terms and Conditions
1. Sale of the Goods
1.1 We sell to you, and you purchase, the Goods described in your agreement (including all renewals
and replacements of the Goods and additions to them) on the terms and conditions
set out in this Agreement.
2. Your obligations
2.1 You shall:
(a) pay the Advance Payment (if any) on or before the signing of this Agreement,
and shall make the repayments specified, in the manner shown, punctually on
the dates shown or on such other dates as we may notify to you having
regard to your wishes;
please note that prompt payment is essential and any payment sent to
us by post will be at your own risk
(b) use the Goods properly and (subject to clause 5.5 below) you shall not modify
or alter the Goods, and shall not remove or alter or permit removal or
alteration of identification or registration numbers or marks on the Goods, and
shall not allow the Goods to be put at significant risk, and shall ensure that
they are used safely and without risk to health;
(c) be responsible for loss of, or damage to, or caused by, the Goods so far as
such loss or damage is not covered by effective insurance under this
Agreement, and replace or repair the Goods if reasonably required by us;
(d) immediately give notice in writing to us of the happening of any material loss
of or damage to the Goods;
(e) keep the Goods properly repaired and maintained, but shall not pledge our
credit or permit any lien to be created on them;
(f) allow us access to inspect the Goods at all reasonable times;
(g) if so required, allow us to indicate our ownership on the Goods so far as they
comprise equipment, plant or machinery;(h) keep the Goods in your sole possession at your address specified above and
shall not sell, assign, mortgage or charge the Goods or any interest in them or
the benefit of this Agreement nor, without our prior written consent, which will
not be unreasonably withheld, remove or permit the removal of the Goods
from the United Kingdom;
(i) keep the Goods insured to their full replacement value with reputable insurers
against loss or damage by fire and such other risks (including third party
risks) as are usually covered by insurance in the type of business for which
the Goods are for the time being used and such further risks as we
reasonably require, and with our interest noted on the policy; you shall notify
us forthwith of any loss of or damage to the Goods and hold any insurance
money in trust for us; you irrevocably authorise us to collect the insurance
monies from the insurers; if a claim is made against the insurers we may, in
our discretion, conduct negotiations and effect a settlement with the insurers
and you agree to be bound by such settlement; we shall apply the insurance
monies, in our discretion, as follows:
(i) in making good the damage;
(ii) in replacing the Goods with other similar goods to which the terms of
this Agreement shall apply; or
(iii) in compensating us for all loss which we suffer, any deficiency being
made up by you on demand;
(j) keep the Goods free of all liens and distraints and attachments and shall pay
all taxes and impositions in respect of the Goods and their sale under this
Agreement;
(k) pay any other charges referred to above; and
(l) not suffer a bailiff or other officer of the court, pursuant to a judgment or order
of the court, to enforce a warrant of execution against you or any of your
goods, nor permit a bankruptcy petition to be presented against you, nor enter
into or attempt to enter into a composition with your creditors, nor call or allow
to be called a meeting, whether formal or informal, of your creditors or any of
them.
3. Our obligations and liability
3.1 We shall deliver the Goods by the delivery date set out in the dispatch confirmation
or, if no delivery date is specified, within 30 days of the date of the dispatch confirmation, unless there are exceptional circumstances.
3.2 Subject to clause 3.3, we are not liable for losses that result from our failure to
comply with this Agreement that fall into the following categories:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits;
(d) loss of anticipated savings;
(e) loss of data; or
(f) waste of management or office time.
However, this clause 3.2 will not prevent claims for loss of or damage to your
physical property that are foreseeable or any other claims for direct loss that are not
excluded by categories (a) to (f) inclusive of this clause 3.2.
3.3 Nothing in this Agreement excludes or limits our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any breach of the obligations implied by section 12 of the Sale of Goods Act
1979 or section 2 of the Supply of Goods and Services Act 1982;
(d) defective products under the Consumer Protection Act 1987;
(e) any deliberate breaches of this Agreement that would entitle you to terminate
the Agreement; or
(f) any other matter for which it would be illegal for us to exclude or attempt to
exclude our liability.
4. Payment
4.1 Product prices include VAT. However, if the rate of VAT changes between the date of
this Agreement and the date of delivery, we will adjust the VAT you pay, unless you
have already paid for the Goods in full before the change in VAT takes effect.
4.2 If there is a pricing error that is obvious and unmistakeable and could have
reasonably recognised by you as an error, we are not obliged to provide the Goods
to you at the incorrect (lower) price.
5. Further stipulations
5.1 If the Goods are not of a type ordinarily supplied for private use and you are entering
into this Agreement in the course of your business, then our Business Sale Terms
and Conditions will apply – please contact us for further details.
5.2 If the Goods are of a type ordinarily supplied for private use and you are not entering
into this Agreement in the course of your business, then:
(a) we sell the Goods subject to the terms implied by Sections 12 (relating to our
title to the Goods), 13 (relating to sales by description), 14 (relating to implied
undertakings as to quality or fitness) and 15 (relating to samples) of the Sale
of Goods Act 1979 (“SOGA”);
(b) specifically we warrant that the Goods will, on delivery and for the following
12 months, conform in all material respects with their description, be of
satisfactory quality, and be reasonably fit for all the purposes for which
products of that kind are commonly supplied; and
(c) for the avoidance of doubt, nothing contained in this Agreement affects your
legal rights under Sections 12, 13, 14 and 15 of the SOGA.
5.3 If you fail to pay any premium required to be paid in respect of insurance under
clause 2.1(i) or any sum required to be paid under clause 2.1(j), we may pay such
premium or sum and you shall reimburse us on demand.
5.4 Although you are not permitted to allow any sum payable by you under this
Agreement to become overdue, you shall pay us on demand:
(a) interest on sums payable under this Agreement which are seven or more
days overdue at the rate of interest stated above on a day-to-day basis from
the due date until the date of payment; and
(b) our reasonable costs and expenses (including legal costs) incurred in
enforcing our rights under this Agreement.
5.5 If the Goods become liable under any statutory enactment (whether local or public) to
be altered or modified, you shall immediately make the required alterations or
modifications at your own expense.
6. Risk and Title
6.1 The Goods will be your responsibility from the time of delivery.
6.2 If and when all repayments and other sums payable by you to us under this
Agreement have been paid and if you have not exercised your right to terminate this
Agreement under clause 7 below, we shall pass title to, and property in, the Goods to
you, but until that time title to, and property in, the Goods remains with us
notwithstanding that you are in possession of the Goods.
6.3 As between you and us, the Goods remain personal or movable property and
continue in our ownership notwithstanding that they may have been affixed to any
land or building. You are responsible for any damage caused to such land or building
by affixing or removing the Goods (whether we or you affix or remove them) and you
shall indemnify us against any claim made in respect of such damage. We may
inform the owner of the premises where the Goods are from time to time located of
our ownership of the Goods.
6.4 You shall insure all goods for their full market value and keep up repayments on that insurance.
7. Termination
7.1 You may terminate this Agreement in accordance with the statutory notice above, in
which case your liability to us will be as described in the notice and you will remain
liable to us for:
(a) any arrears of repayments accrued due up to the date of termination;
(b) the cost of all repairs required to be done to the Goods to put them in a
condition consistent with the performance of your obligations under this
Agreement; and
(c) damages (if any) for prior breach of this Agreement.
(d) you will also pay all outstanding balances within 30 days of termination.
7.2 You may also cancel this Agreement in accordance with clause 7.3 below at any time
within seven working days, beginning on the day after you signed your agreement. In
this case, you will receive a full refund of the payments already made for the Goods
in accordance with the following:
(a) we shall process the refund due to you as soon as possible and, in any case,
within 30 days of the day on which you gave us notice of cancellation; we
shall refund the payments already made for the Goods in full, and any
applicable delivery charges; however, you will be responsible for the cost of
returning the item to us; and
(b) we shall usually refund any money received from you using the same method
originally used by you to pay for your Goods.
7.3 In order to cancel this Agreement pursuant to clause 7.2, you must inform us in
writing. You must also return the Goods to us as soon as reasonably practicable, and
at your own cost. You have a legal obligation to take reasonable care of the Goods
while they are in your possession. If you fail to comply with this obligation, we may
have a right of action against you for compensation.
7.4 Details of your distance selling cancellation rights, and an explanation of how to
exercise them, are provided in the dispatch confirmation. This provision does not
affect your other legal rights as a consumer.
7.5 We may on any breach by you of any of the provisions of this Agreement, after due
notice to you, terminate this Agreement, and on such termination this Agreement will
determine and you will no longer be in possession of the Goods with our consent
and, subject to the provisions of clause 7.6 below and to our right to take
repossession of the Goods, and to any of your pre-existing liabilities to us, neither
party will have any rights against the other.
7.6 If we terminate this Agreement you will become liable to pay us (in addition to all
other sums (if any) in respect of which you will be indebted to us under this
Agreement):
(a) the arrears of repayments accrued due up to the date of termination;
(b) the cost of all repairs required to be done to the Goods to put them in a
condition consistent with the performance of your obligations under this
Agreement; and
(c) damages (if any) for prior breach of this Agreement.
8. Use of your personal data
8.1 Before entering into this Agreement we may search your records at credit reference
Agencies to verify your identity. They will add to their record about you details of our search which will be seen by other organisations making searches. Details about you and your payment
record under this Agreement will be used to help make credit, credit related and
insurance related decisions about you and members of your household and
occasionally for fraud prevention or to trace debtors. You may contact us for details
of the credit reference agencies used by us. You have a legal right to these details
and can receive a copy of the information held about you on payment of a fee.
8.2 Information held about you by credit reference agencies may be linked to records
relating to any person with whom you are linked financially and other members of
your household.
8.3 We may give information about you and your payment record under this Agreement
to credit reference agencies, debt collecting agents and any proposed assignee,
transferee or chargee of this Agreement or of our interest in this Agreement, their
insurers or advisers.
8.4 We may use a credit scoring or other automated decision-making system. We may
monitor and record telephone calls for the purpose of security and training.
9. Guarantee
9.1 Before we enter into this Agreement with you we may require your obligations under
it to be guaranteed by a third party acceptable to us, in which event we shall invite
you to suggest someone suitable. We shall not look to any security from you
personally to cover this Agreement.
10. General
10.1 The clause headings are for ease of reference only and do not affect the construction
of this Agreement.
10.2 In this Agreement the singular includes the plural and the neuter the masculine or
feminine.
10.3 This Agreement and any dispute or claim arising out of or in connection with it or its
subject matter or formation (including non-contractual disputes or claims) should be
construed according to English law.
10.4 The Courts of England and Wales have jurisdiction over any claim arising from, or
related to, this Agreement, provided that nothing precludes us from enforcing our
rights hereunder in any Courts which can assume jurisdiction.
10.5 This Agreement should be construed in a manner to avoid violation of or invalidity
under any applicable law. Should any provision of this Agreement, as separated by punctuation, nevertheless be or become invalid, illegal, or unenforceable under any
applicable law, the other provisions of this Agreement should not be affected and, to
the extent permissible, you and we shall negotiate and agree on a lawful alternative
which as nearly as possible secures the same effective result as the invalid, illegal or
unenforceable provision.



